Privacy Policy for llancomedy.com
1. Introduction
At llancomedy.com, we are firmly committed to safeguarding the personal data of our users and upholding the highest standards of privacy and data protection. Your trust is important to us, and we recognize the responsibility we have in managing and protecting your personal information lawfully, transparently, and securely. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of llancomedy.com, including customers, subscribers, and interactive participants. For the purposes of applicable data protection legislation, llancomedy.com is the controller of your personal data. If you have questions or concerns about your data, you can contact us at [email protected].
This policy does not apply to third-party websites linked from llancomedy.com. We encourage you to review the privacy policies of those external sites independently.
3. Categories of Data We Process
We process the following categories of personal data:
a. Usage Data
Includes information such as IP addresses, browser types, operating systems, geographic location derived from your IP (non-precise), session durations, pages visited, and navigation paths collected through analytics and usage tracking tools.
b. Account Data
Information provided when you register or create an account, including your full name, mailing address, email address, and telephone number.
c. Profile Data
Includes your interests, past ticket purchases, demographic information, event attendance behavior, seating preferences, and submission history.
d. Communication Data
Content of correspondence exchanged with us, including support tickets, message history, feedback, and other communications submitted via forms or directly via email.
e. Technical Data
Includes details of the devices you use to access llancomedy.com—such as device type, operating system, browser version, network type, timezone settings, and language preferences.
f. Transaction Data
Relates to the purchase of tickets or merchandise, including billing addresses, payment card details processed through secure third-party gateways, order history, and delivery information.
g. Preference Data
Marketing and notification preferences, such as opt-in status for newsletters, event alerts, promotional materials, and interest indicators based on user interactions.
4. Legal Bases for Processing
Our processing of personal data is carried out under one or more of the following legal bases:
– Contractual Necessity: When data processing is required to fulfill a contract with you, such as ticket purchases or account access.
– Legal Obligation: When we are required to retain certain records under laws applicable to event administration, tax, or security requirements.
– Legitimate Interests: For purposes such as improving services, fraud prevention, internal reporting, or ensuring network and information security, provided that your rights do not override these interests.
– Consent: When required by law, particularly for marketing activities and cookie usage, your prior consent will be obtained and can be withdrawn at any time.
5. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
– Right to Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to have inaccurate or incomplete data corrected.
– Right to Erasure: You may request deletion of your personal data, subject to our legal obligations.
– Right to Restriction: You may restrict our processing of your data in certain circumstances.
– Right to Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: You may object to processing based on our legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Where you have provided consent, you may withdraw it at any time without affecting the lawfulness of processing based on prior consent.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement rigorous technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or destruction. These include:
– End-to-end encryption of sensitive data in transit and at rest
– Secure access controls based on least privilege principles
– Regular security patching of our systems and hosting infrastructure
– Routine data backups and disaster recovery procedures
– Staff training and confidentiality commitments for all personnel with access to data
7. International Data Transfers
Where we transfer personal data outside the European Economic Area (EEA) or your local jurisdiction, we ensure that adequate safeguards are in place. These may include Standard Contractual Clauses approved by the European Commission or reliance on adequacy decisions. We also take steps to ensure ongoing regional compliance for data subjects located in California or other U.S. states covered by applicable privacy laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, contractual, accounting, or reporting requirements.
Specific retention periods include:
– Account and Profile Data: Retained for the duration of the user’s registration and up to 2 years after account closure
– Transaction Data: Retained for 7 years for audit and tax compliance
– Communication Data: Retained for 3 years after receipt
– Usage and Technical Data: Aggregated or anonymized data may be retained for longer periods for analytical purposes
Data is securely deleted or anonymized upon the expiration of the applicable retention period.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance the user experience, analyze traffic, and personalize content. Cookies used on llancomedy.com fall into the following categories:
– Essential Cookies: Necessary for site operation, authentication, and security
– Functional Cookies: Enable features such as user preferences, language selection, and account settings
– Analytics Cookies: Collect aggregate information on site performance and usage statistics
– Performance Cookies: Help assess system performance and speed for optimization
10. Cookie Management and Compliance
In accordance with GDPR and CCPA requirements, we provide mechanisms for users to manage their cookie preferences. Upon your first visit to llancomedy.com, you will be prompted to accept, reject, or customize cookie settings via our Consent Manager. These settings can be modified at any time using the designated cookie settings link available in the site footer. Users may also opt out of third-party analytics (such as Google Analytics) using browser-based tools or industry-supported opt-out platforms.
11. Special Protections for Children
llancomedy.com is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we become aware that a child under 13 has provided personal information to us, we will delete such data promptly. Parents or legal guardians who believe their child may have submitted personal information may contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy to reflect changes in law, operational practice, or organizational structure. Any changes made will be incorporated within this document and become effective immediately upon publication. Where required by law, users will be notified of material changes through the website or by direct communication.
13. Contacting Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we process, please email us at [email protected].
Compliance
llancomedy.com is committed to upholding applicable data protection frameworks, including the GDPR and CCPA. We work continuously to ensure your privacy rights are protected. To learn more about our privacy practices or to lodge a concern, please contact us at [email protected].